Distance Sales Agreement

This Agreement has been concluded between the following parties.

Seller Details

  • MERSIS No: 0621093462400001
  • Phone: 0090 212 293 5656
  • Fax:
  • Email: info@miklarestaurant.com

Buyer Details

  • Name/Surname/Title:
  • Address:
  • Phone:


The subject of this Agreement is to determine the rights and obligations granted to the parties within the scope of the provisions regarding sales and delivery of the Distance Contracts Regulation published in the Official Gazette dated 27 November 2014 and numbered 29188, in accordance with the Law on the Protection of the Consumer No. 6502. Below are the features and sales price of the Gift Voucher specified by the Buyer on the miklarestaurant.com website owned by the SELLER.


The subject of this Agreement is the sale of a Gift Voucher that will be used as a payment method in Mikla Restaurant Food and Beverage services and will be valid for 6 months. The Gift Voucher will be purchased as a payment method for the menu options specified on the www.miklarestaurant.com website or added to the voucher for the amount specified by the BUYER. (Menu content may vary seasonally.) Unused Gift Vouchers will expire within 6 months from the activation date unless delivered to the BUYER or a third party designated by the BUYER, or if physical delivery is not requested. In this case, the BUYER acknowledges and undertakes that there will be no right to return.

The Gift Voucher holder is entitled to purchase food and beverages at Mikla Restaurant depending on the balance or the menu purchased. The Gift Voucher is for single use only, and any remaining balance will not be refunded. It cannot be exchanged for cash. It is not valid for special occasions (such as New Year's Eve) and special set menu pricing.


The BUYER may request the physical delivery of the Gift Voucher, provided that the shipping fee is paid, or complete the purchase process online and obtain a code. The BUYER declares that they have read the pre-information about the Gift Voucher subject to the contract, including the basic qualifications, and all taxes included in the sales price on the www.miklarestaurant.com website, as well as the payment period and delivery information. The BUYER acknowledges and declares that the expenses are their responsibility, accepts and approves the full company name, address, and contact information of the SELLER electronically. When the BUYER accepts this agreement electronically, they accept and approve the address, telephone number, and similar contact information to be provided by the Seller to the Consumer, the basic features of the products ordered, the product price including taxes, payment and delivery information, and the resolution. The complaint procedures and information regarding the right of withdrawal are provided correctly and completely. Additionally, the BUYER accepts, declares, and undertakes that any additional shipping, delivery, and similar expenses will be covered.

The Gift Voucher subject to the contract will be delivered to the BUYER or the person/organization residing at the specified address within the period indicated in the preliminary information section of the website, depending on the distance of the BUYER's place of residence. It cannot exceed 15 (fifteen) days. Any shipping fee related to delivery will be paid by the BUYER and will be indicated as "Shipping Fee" on the invoice issued for the order.

If the Gift Voucher subject to the contract will be delivered to a person/organization other than the BUYER, the SELLER will not be responsible if the recipient refuses the delivery.

If the BUYER wishes to use a carrier other than the carrier designated by the SELLER for the transportation of the goods, the SELLER cannot be held responsible for any problems with the goods until they are delivered to the buyer. If the Gift Voucher has been delivered to the BUYER by the courier company and has incurred damage due to the Gift Voucher not being delivered to the BUYER.

The SELLER is responsible for delivering the Gift Voucher in a sound, complete, and compliant manner with the specified qualifications in the order. If it is not possible to provide the ordered service and therefore the SELLER cannot fulfill the obligations arising from the contract, the SELLER will inform the BUYER in writing within 3 (three) days from the date of learning about the situation, and the SELLER will; All payments collected will be refunded to the BUYER within a maximum of 14 (fourteen) days from the date of notification. The Gift Voucher amount must be paid using the payment method preferred by the BUYER to provide the contracted service.

If the Gift Voucher amount is not paid for any reason or is canceled in the bank records, the SELLER will be relieved of the responsibility for Gift Voucher delivery or code activation. If the SELLER does not deliver the Gift Voucher subject to the contract (in case of physical delivery) on time due to force majeure, adverse weather conditions preventing transportation, or interruption of transportation, the BUYER must be informed. In this case, the BUYER may cancel the order at their discretion and/or postpone it until the reasons preventing delivery are eliminated. If the BUYER cancels the order, the amount paid will be refunded in cash within 14 (fourteen) days. In payments made by the BUYER with a credit card, the Gift Voucher amount will be refunded to the relevant bank within 7 (seven) days from the date of cancellation of the order by the BUYER. The transfer of the amount to the BUYER's accounts when the amount is refunded to the bank is entirely a banking transaction; the BUYER agrees that the SELLER cannot intervene in possible delays and that the amount refunded to the credit card by the SELLER can be transferred to the BUYER's account by the bank within an average of 2 (two) to 3 (three) weeks.


The Buyer may exercise the right of withdrawal within 14 (fourteen) days from the delivery of the Gift Voucher specified in this contract to the Buyer, and the Buyer has no obligation to specify any reason or make any penal payment. However, if the Buyer does not request the physical delivery of the voucher or requests the delivery of the voucher to third parties at the address given by the Buyer, the Gift Voucher cannot be returned or canceled, and the Buyer agrees to this condition in advance.

Written notification must be made to the SELLER within 14 (fourteen) days via fax or e-mail. In the event of exercising this right; an invoice (If the invoice issued for the returned Gift Voucher is issued to an institution, the return invoice issued by the institution must also be submitted. Returns based on invoices issued to institutions will not be completed until a RETURN INVOICE is issued.) the delivered Gift Voucher to the Buyer, the return form, the box, and packaging of the Gift Voucher to be returned must be delivered complete and undamaged within 10 (ten) days following the receipt of the withdrawal notification. The amount of the Gift Voucher will be refunded to the Buyer within 14 (fourteen) days following the receipt of the withdrawal notification by the SELLER. The shipping cost of the Gift Voucher returned due to the right of withdrawal will be covered by the SELLER. When returning the Gift Voucher to the SELLER, the original invoice presented to the Buyer during the delivery of the Gift Voucher must also be returned (for the purpose of ensuring the consistency of accounting records), and this invoice must be sent to the SELLER together with the Gift Voucher or at the latest within 5 days. The invoice accompanying the return of the Gift Voucher must be marked as "Return Invoice" and signed by the BUYER.


In the event of default by the Buyer, the Buyer agrees to compensate for any damages and losses incurred by the SELLER due to the delayed payment of the debt. If the default of the Buyer is due to the fault of the SELLER, the Buyer will not be obliged to compensate for any damages or losses.


Consumer Arbitration Boards declared by the Ministry of Industry and Trade are the competent authority for resolving disputes between the parties arising from the breach of the Distance Sales Contract up to the value announced by the Ministry; In transactions exceeding this limit, the Istanbul Central (Çağlayan) Consumer Courts and Enforcement Offices are authorized. By confirming the order, the BUYER agrees to all the terms and conditions specified in this contract.

  • BUYER:
  • Date and Time: